The Madison Metropolitan School District has partnered with Equifax and The Work Number to handle all Verifications of Employment, Verification of Income, and Social Services Verification requests. The Work Number is a fast and secure way to provide proof of your employment or income—a necessary step in many of today’s life events involving credit, financing, or securing of benefits or services. The Work Number simplifies the verification process and accelerates credit decisions through an online system available to verifiers 24 hours a day, 7 days a week. More than 200,000 credentialed verifiers (leading mortgage companies, pre-employment screeners, banks, social service agencies and others) access The Work Number to retrieve this critical decisioning information-direct from employer payroll feeds- rapidly and securely.
We Use The Work Number to Verify:
- loans (mortgage, vehicle, personal, etc.)
- social services (TANF, SNAP, public housing, Medicaid, WIC, etc.)
Employees should direct the lending institution, property manager, or other business requesting employment or income information to contact The Work Number.
MMSD's Employer Code is 19169
The Work Number is Not Used For:
- verifying employment for DPI licensure (forms 1678 & 1613)
- teacher and public service loan forgiveness
- retirement buyback
- references/probability of rehire
- background investigations
- data prior to the last 3 years
Employees should email these forms directly to firstname.lastname@example.org.
Human Resources will complete the form and return it directly to the servicer requesting the information.
FAQ for Employees
1. Does an employee need anything special to obtain an income verification?
The Work Number requires that verifiers have the documented consent of the employee-consumer to access income information. Consent is generally established via a signed acknowledgement at the point of application for a loan or service. And, as with all verifications via The Work Number, the verifier will need to state a Fair Credit Reporting Act (FCRA) compliant permissible purpose prior to accessing the data. In most instances, the employee’s consent to have income verified is attained by the verifier during the application process. However, an additional consent mechanism available through The Work Number is the Salary Key.
2. How and when does an employee need to create a Salary Key?
In most instances, the employee’s consent to have income verified is attained by the verifier during the application process. However, an additional consent mechanism available through The Work Number is the Salary Key.
To generate a Salary Key, go to www.theworknumber.com/employees or call 800.367.2884. You will be prompted to enter MMSD's employer code, 16196 and your User ID and PIN. Once logged in, you will select the option to create a Salary Key and the system will generate a 6-digit random number. The Salary Key is displayed or voiced to you. It is a single use code, and you must create a new Salary Key for each income verification needed. You may have up to three codes active at one time.
3. What is my User ID and PIN so I can obtain a Salary Key?
If logging into The Work number for the first time, you will use a default User ID and PIN combination.
ID: Employee "b" number (6 digits)
PIN: 10 + employee "b" number (8 digits, 10xxxxxx)
For security purposes, you will be immediate required to set up account verification as well as setting a secure PIN, prior to being able to access any of your information.
4. What Employer Code do I use?
MMSD's employer code is 19169. This five-digit code is used to identify each organization in The Work Number database. Credentialed verifiers can also search for employer codes by name.
5. Is the information secure?
6. Who is considered a verifier?
A verifier can be any lending institution, property manager or other business with a Fair Credit Reporting Act (FCRA)-compliant permissible purpose for requesting employment or income information. All verifiers are screened and credentialed by Equifax before receiving system access, and authenticated at each login.
7. What information is provided to The Work Number?
Data available to verifiers includes:
- employee name
- hire date
- termination date (if no longer employed)
- total time with MMSD
- job title
- rate of pay
- 3 years of pay history
8. I am a new hire; will my data be in The Work Number?
Data for new employees or future hires is provided to The Work Number for Verifications of Employment. Payroll data will not appear until a payroll is run that includes pay for the new employee. If an employee is a future hire or rehire, the Total Time with Employer will be displayed as a negative value because they have not yet started employment.
9. Why does MMSD outsource verifications of employment?
Handling employment and income verifications in-house requires HR staff dedicated to this activity. In addition to the labor-related cost, it also exposes our organization to liability, as unknowingly providing sensitive employee information to a non-authorized requestor could result in violations of privacy regulations and potentially result in lawsuits. Using The Work Number effectively eliminates the work and the liability associated with providing verifications. It also frees-up our staff to focus on other critical HR functions.
Having data on The Work Number database benefits you as well in that, you can have verifications performed 24 hours a day and 7 days a week, instantly and securely. This facilitates on-the-spot financing decisions, and eliminates the need for you to provide paystubs or other documentation—the verifier gets the information they need directly from the database.
Verifiers pay a fee to obtain employment and income verifications from The Work Number. The practice of paying a fee for employment verification is widely accepted and generally taken from the loan- processing fee that most lending institutions or property managers charge for loan or rental applications. Verifiers largely prefer this method of obtaining information and are willing to pay for the service, as it dramatically accelerates their processing time and results in operational cost savings for them as well.